Shivani is absolutely wonderful! She diligently, tirelessly, and patiently worked to help me find a home that fit my budget and circumstances. Her team is highly professional and accomodating, always ready and willing to show properties around my busy schedule. We looked at dozens of properties (houses, townhomes, and condos) and wrote multiple offers and counter offers in attempts to secure a home. However, my idea of a perfect home was continually changing, and on two occasions I chose to pull out of accepted offers. On both occassions, Shivani managed to get my deposit back in a timely manner and continued undeterred in finding me the perfect home.Shivani remained at my side throughout the entire process. Even after close of escrow, she continued to check in with the sellers to ensure their timely leave at the end of a 30 day rent back. She was with me on the day I took possession and was able to get the sellers to replace a broken lock and remove stored paint, flooring, and window coverings from the home within hours of our final walk through. I will use her for all my future real estate needs and suggest you do the same.
It all started with us really wanting to buy a new home up in the Hayward hills area. Right before we met Shivani, we put the deposit to reserve a home and we were contingent on the sale of our home. We were skeptical that the home would sell as no other homes were sold in our community before.
I reached out to her by email on a Friday night (wasn't expecting her to get back to me until the next day) and she gave me a call in 30 minutes. She spent 1.5 hours on the phone with me understanding the situation, the home and timeline. She came and met us the next day to see our home and gave us an estimate on the home (I was impressed with her quick turnaround).
We then decided to list the home with her, things went great until we had a personal situation come up because of which we had to delay the listing for a few weeks (which Shivani was very supportive and understanding of). In 2 weeks, we had the situation get sorted out and then we decided to move forward with the listing. Also, even though she wasn't involved in the purchase of our new home - she took it on herself to be my consultant and guide me through the purchase of my new home - even though she didn't had. We were very impressed and was so glad that she helped us through the negotiation process too!
Now, I'm the client that loves reading through the fine print and asking a 100 questions (the devil is in the details right?!). It takes a lot of patience to deal with my questions and I must say that Shivani was so professional about it. She was very responsive and gave clear answers to my questions. For questions she didn't know an answer to, she followed up on them and got back to me in a reasonable timeframe. In 2 weeks, Shivani got us an offer and closed on the home within a month. It aligned perfectly with the sale of our new home too.
I was really disappointed with my interactions with other realtors. They did not make me feel like I was their client. They made me feel like they were my client. This was a polar opposite experience ever since the first day I reached out to Shivani.It's been around 1.5 months since we've closed escrow. I now see her more as a friend than just my realtor. I look forward to working with her on our next home purchase. All In all, I strongly recommend Shivani as a realtor. I know that you will not be disappointed if you reach out to her.
Shivani is very knowledgeable and competent in what she does and puts her customers first and foremost, even working late into the night.I admire her integrity, tenacity, resourcefulness and patience. Rest-assured I will employ her for all my future real estate transactions.
DON'T MISS A NEW LISTING AGAIN!
FREE AUTOMATED EMAIL UPDATES